Information Blog

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Sometimes information cannot wait until our next issue of Pounds News, our monthly newsletter.  We're trying to make it easier for customers to have a central location to check for the latest information from Pounds.  As a result, we have created this blog to keep you up-to-date with the absolute latest at Pounds Labs.

Be sure to check back often to discover the latest news items, product releases, tip and tricks, problems, and everything else that could affect you.  Of course, if you have any questions, feel free to call, e-mail, or stop by.  We'll be glad to help.
 

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Pounds Community News
March 5, 2009

The debut issue of Pounds Community News has been distributed by e-mail.  Customers that read our newsletter regularly have seen changes in our format over time.  This month, we featured an introduction to the Pounds Community and described how our newsletter will be integrated into this exciting project.  We also had information on our Seniors Special, a WPPI Review, and a shout-out to all those who are our Fans on Facebook, and our Followers on Twitter.  To read the March issue online, go to Pounds Community News.

March Workshops
March 3, 2009

The March schedule for Pounds Digital Workshops is now posted on our web site.  If you are interested Pounds Automated Sales Service, check out our “Getting Started with PASS” workshops.  If you are a current PASS user, we invite you to attend our online, GoToMeeting sessions on “Products and Price Lists for PASS” and “Creating Packages in PASS.”  We are also offering classes on PROS and Photoshop. For more information and registration, go to Pounds Digital Workshops.

WPPI Review
February 24, 2009

Pounds would like to thank all those who helped make our presence at WPPI such a success.  We kicked off the excitement by co-sponsoring the WPPI Business Institute. At our trade show booth, Kristi Lamm and Chris Wunder gave their presentations on building business with recession-proof promotions.  We also had the pleasure of hosting Kelly Moore who provided us with images for our background display.  And it was especially nice to see Brandi Nellis who contributed images to the Pounds two-page ad in the Show Guide.  We’ve posted some of the highlights in the Pounds Facebook WPPI Photo Album.  To view it, go to Pounds Photographic Labs Facebook.

Coming Soon: Lay Flat Books
February 17, 2009

Inside Scoop! Lay Flat Press Books are coming soon from Pounds.  They will be available in sizes ranging from 5x5 to 11x14 with a variety of designer covers.  The sample we took to WPPI was a big hit, so we know you will want to offer them in your studio.  Watch your e-mail for an announcement about the launch in PROS. 

Pounds Community
February 17, 2009

The Pounds Information Blog and Pounds News are about to become part of the Pounds Community initiative. That means we will be including user-generated content from our customers.  If you have images or ideas you’d like to share with other photographers, send them to us so we can post them. We are also looking for guest bloggers with unique perspectives on topics like inspiration and secrets to success.  If you would like to contribute, please contact us at community@poundslabs.com

Studio Sample Promos
February 12, 2009

Are you thinking about refreshing your studio displays with new samples?  If you are, make sure you take advantage of Pounds Studio Sample Program.  Now through August 31, you will receive a 30% discount on sample prints and finishing services. Artwork, merchandise and special handling will be invoiced at regular prices.  Once you build your order in PROS, make sure to add the Promo Code – SP09 in the Promotional Discount field of Order Review.  

New Shipping Policies
February 10, 2009

Our new Free Shipping policy is now in effect.  If your invoices from Pounds average $250.00 a month or more annually, we will provide you with standard shipping for free!  We encourage you to project your volume to see if you can meet this requirement in coming year. Details on eligibility and exceptions are included in the 2009 Pounds Labs Catalog.

The Pounds Community is pleased to announce our new Facebook and Twitter sites.  We invite you to become a Facebook fan and to follow us on Twitter.  Check out the links below and join us online!
Pounds Labs Facebook      Pounds Labs Twitter

February Workshops
February 5, 2009

The February schedule for Pounds Digital Workshops is now posted on our web site.  We hope you will take advantage of these free opportunities to improve your skills.  Pounds continues to update PROS and PASS with more options for you to market and sell your services and products.  Come see what is new! There will be workshops online and at our Service Centers.  To register, go to Pounds Digital Workshops.

Valentine's Cards
February 3, 2009

Share the love with our new Valentine Card layouts! The PROS team just added them in the Press Products catalog under the Designer Cards tab.  You’ll find templates with colorful artwork in a variety of sizes that you can customize with images and text.  These cards come with envelopes in sets of 24 – perfect for sending heartfelt sentiments to friends and family.

New Products from Pounds
January 27, 2009

Pounds is dealing up a great product that will get you in the game in the Sports/Seniors/School markets.  Our new Playing Cards include a standard deck of 52 plus 2 Jokers.  You’ll find them in the Machine and Package Prints catalog under the Novelty Products tab beginning January 30.  Just choose from one of our 15 pre-designed layouts, add an image, and order a whole lot of fun for your customers!

January/February Newsletter
January 27, 2009

The January/February issue of the Pounds News is now posted on our website.  We featured updates about our new website, products, and plans for WPPI.  If you missed our e-mail distribution, you can read our newsletter online at Pounds News.

Flush Mount Albums from Pounds & Forbeyon
January 20, 2009

Pounds recently announced our partnership with Forbeyon to offer their finely-crafted flush mount albums in PROS. Your customers will appreciate the quality of these contemporary albums. You will appreciate the convenience of “print and bind” ordering from Pounds. You can see all of our Forbeyon size and cover options in our 2009 catalog.

New Novelty Products
January 15, 2009

The PROS team at Pounds has just added some exciting new Novelty Products in our Pic-A-Pac catalog. Before you plan your packages for 2009, check out the all the different products you can personalize with images.  We’ve got Sport Water Bottles, Flashlight Key Chains, Cell Phone Charms and more.  We are also offering new Sports Frames with themes ranging from Cheer to Soccer. 

2009 Promos
January 13, 2009

Pounds wants to help you improve your sales, and increase your profit margins in 2009.  Our Management team projected out an entire year of specials so you can save money while building your business.  Now, you can plan your studio promotions and take advantage of our discounts when you order marketing materials, sample displays, and customer products.  For all the details, see Pounds 2009 Special Promotions.

January Workshops
January 8, 2009

The Pounds Digital Workshops schedule for January is now posted. Current PASS users are invited to attend one of our online, GoToMeeting sessions of  “PASS: Products and Pricing” on January 12 and 13.  See Pounds Digital Workshop Schedule for more information and registration. 

Big Print Special
January 6, 2009

Get big savings with the Big Print Special from Pounds. All print sizes from 16x20 to 30x40 are 50% off. The Big Print Special is available for “first prints” from the PROS Machine and Package Print Catalog, manually submitted digital files, and carded negatives.  Additional prints from the same image and finishing services will be regular price. The Big Print Special is only offered through January 31, so place your order today!

Pounds Holiday Closure
December 23, 2008

Pounds wishes all of you a very happy holiday.  In observance of Christmas, we will close tomorrow, December 24, at 11:00 a.m. and will remain closed through December 28.  We will re-open for normal business hours on December 29.

Pounds Holiday Shipping Schedule
December 18, 2008

Pounds will be shipping Christmas orders by U.S. Postal Service, UPS and FedEx.  You should receive your orders within two business days.  If you need an expedited delivery, please contact Customer Service with your request.  For information about the holiday schedule for our carriers, see these links:
UPS FedEx

Pounds Holiday Schedule
December 16, 2008

During this busy season, Pounds can provide you with Rush services for orders including those that require retouching, digital printing, texture, gold stamp, spray and mount finishing.  However, there is NO RUSH SERVICE for Flush Mount Albums, Press Print Products, and Novelty Items.  Please place your orders early so your customers can receive them before Christmas. For more information, see the Pounds Holiday Schedule.

Press Book Holiday Deadline
December 11, 2008

Pounds would like to remind you that Press Book orders must be received by December 17 if they are to be shipped by December 23.  If you have any questions about placing your order, please contact Customer Service.  To learn about your options for printing and binding, see our Press Book Product Information.

December Newsletter
December 9, 2008

The December issue of the Pounds News has been sent to our customers by e-mail.  We had features about new products, upcoming trade shows, our holiday production, customer service and shipping schedules.  Go to Pounds News to read our newsletter online.  To receive future issues at your studio, please contact Customer Service to update your e-mail address.

A Special Note Regarding UPS
December 5, 2008

Pounds Customer Service is working with UPS to resolve shipping issues that have occurred since that transition.  We are confident that UPS will solve these problems and provide our customers with reliable service.  If you have any questions about your orders, please our Customer Service team.

Folded Business Cards
December 4, 2008

The PROS design team at Pounds just added Folded Business Cards to the Press Products and Layout Tool Press Cards catalogs. These cards are bigger, bolder, and better than flat styles because they have more room for images and copy.  For a close-up look and ordering instructions, see our Folded Business Cards Product Information.

Workshop Survey
December 2, 2008

Pounds Digital Workshops will be on hiatus during the month of December. Our Training team is working on the curriculum for 2009, and we would like your suggestions for new classes.  We have posted a brief online survey to gather your input.  Please click on our Digital Workshop Survey to provide us with your answers to a few, but important questions.

Happy Thanksgiving
November 25, 2008

Happy Thanksgiving from all of us at Pounds.  We will be closed on Thursday, November 27 in observation of the holiday.  We will reopen on Friday, November 28.  Please contact Customer Service if you have any questions.

WPPI Album Competition
November 20, 2008

The WPPI 2009 Awards of Excellence Album Competition is accepting submissions until January 9.  The Grand Award includes cash, publicity, and more.  If you enter, Pounds would like to know.  Our Marketing team is looking for outstanding wedding photographers and album designers to participate in our promotions next year.  See the WPPI website for entry instructions and rules. WPPI Album Competition

November Workshops
November 18, 2008

Pounds Digital Workshops continue to be in demand. Our October sessions were filled to capacity.  Our November schedule is now posted. Gary Hutson and Cheryl Wemp will offer Creative Press Book Design again in Ft. Worth.  If you are interested in learning to use the digital tools we offer, sign up for a workshop today. November Workshop Schedule

Why I am a Pounds Customer
November 13, 2008

Kerri Cernosek of KC Photo Designs in Cedar Park, Texas took time out of her busy schedule to send us an e-mail.  Kerri was so impressed with the customer service, quick turn-around and quality she received from Pounds that she just had to thank us in writing.  How can we go beyond your expectations the way we did for Kerri? Just let us know how we can help. Read Kerri’s e-mail.

Imaging USA Drawing
November 11, 2008

Pounds is pleased to announce the results of our Imaging USA 2-for-1 Buddy Pass drawings. Doris Toone of Toone Photography in Grand Prairie, Texas, Eric Miller of Miller Foto of Kenner in Kenner, Louisiana and Karen O'Connell of Karen O'Connell Photography in Slidell, Louisiana are the lucky winners. Congratulations, we look forward to seeing you in Phoenix at the trade show, January 11-13, 2009!

Newsletter Posted
November 6, 2008

The November issue of Pounds News is now available online. We featured a sneak preview of the Press Calendars that will launch later this month. To find out more about what's happening at Pounds, see our newsletter. Pounds News

Funpacks on Display
November 4, 2008

Have you seen the new Funpack designs in the Pic a Pac catalog in PROS? Funpacks are seven products printed on one die-cut, laminated sheet. They include a ruler, two bookmarks, two key fobs, and two bag tags. See samples on display at our Service Centers and theTPPA Guild Meetings. To view our designs online, see our Funpack Product Information

Holiday Product Samples
October 30, 2008

It’s time to order samples for your holiday promotions. We have seasonal designs in the PROS Greeting Card and Press Card catalogs. We’re even offering a Press Card Sample kit to get you started.  To receive yours, just fill out the request form on our website.  Press Card Sample Request

PROS Specialty Graphics
October 28, 2008

Have you seen the new Specialty Graphic Designs in PROS?  We’ve added dozens of new layouts for composites, calendars, wallets, 8x10’s and 16x20’s in the Machine and Package Prints catalog. You’ll find great designs for images of every kind.

Reminder About Ordering Press Books
October 23, 2008

Pounds Customer Service has an important reminder that will help you get quicker turn-around on Press Book orders.  When ordering “Interior Sides” layouts in PROS, please indicate the page sequence for each one. Use the Options button before Add to Order or at Order Review.  Otherwise, every layout will be identified as “Sides 2-3” and binding will be delayed. Contact Customer Service if you have any questions. Pounds Customer Service

Pounds Workshops
October 21, 2008

The October schedule for Pounds Digital Workshops is posted on our website. If you would like to learn about PROS, build a Press Book, plan a PASS website, or network with other photographers, you’ll find a session that just right for you. Pounds Digital Workshop Registration If you’ve attended a workshop or would like to suggest new topics, please take a moment to complete a short survey. Thanks! Workshop Survey

Focus Group
October 16, 2008

Pounds is forming a small focus group to gather input from our customers about new marketing initiatives.  We are looking forward to innovation and advancement in the photography industry.  If you’d like to participate in this exciting process, please begin by completing a short survey.  Focus Group Survey

October Newletter
October 14, 2008

The October Pounds News has been e-mailed to our customers. We covered events, new products, and more.  If we don’t have your current e-mail address, contact Customer Service to update your account info so you will receive future issues. We’ve posted our October newsletter on our website so you can read it there. Pounds News

Creative Lighting with Kelly Moore
October 9, 2008

Pounds is sponsoring a Creative Lighting presentation by Kelly Moore at the October 13 meeting of the Professional Photographers Forum in Longview, TX. Kelly will share her unique style of wedding photography and demonstrate her lighting techniques. For more information, go to the Professional Photographers Forum website. Professional Photographers Forum

Super Monday
October 7, 2008

Pounds is pleased to host Chris Wunder on PPA Super Monday at our Dallas Service Center.  Chris will be presenting “Event Photography Business Essentials” from 8:30 a.m. to 6:00 p.m. on Monday, October 27.  He’ll show you how to earn year-round income from daycares, sports, fundraisers and more. See the Super Monday online brochure for details and registration. Super Monday Brochure

Event Passes
October 2, 2008

Are you looking for a new product for the School and Youth Sports markets?  Take a look at the Event Passes in the PROS Pic a Pac catalog. These “hot ticket” items combine popular sports themes, images, and personalized text. Your customers will love them!  See our samples in our Product Information.

Funpacks
October 1, 2008
The Pounds PROS design team has created new Funpacks for the Preschool, Elementary, and Undergrad Markets. Each Funpack has seven die cut items on one laminated sheet: one ruler, two bookmarks, two key fobs, and  two bag tags. See our new designs in our Product Information.

Stretch Prints
September 26, 2008
Have you seen the new 10x20 Stretch Print layouts in PROS? They have multiple image nodes and options for text, borders, and backgrounds. It has never been easier to create personalized products for your customers.  For more details, see our Product Information.

SWPPA Trade Show
September 23, 2008
Pounds is getting ready for the SWPPA Trade Show, October 3-5 in Arlington, Texas.  If you will be there, make sure to stop by the Pounds Booth #101. Enter our drawing to win a “2-for-1 Buddy Pass” to Imaging USA. And see samples of all our new products, including Press Books. We look forward to seeing you there!

Pounds Emergency Response to Hurricane Ike
September 16, 2008
Pounds would like to express our sympathy to all those who were victims of Hurricane Ike. Our thoughts and prayers are with you during this difficult time.  If you have any concerns about your orders, or there is something we can do to help please feel free to contact us.

Spiral Bound Press Proof Books
September 11, 2008
If you are looking a new way to show proofs, check out our Spiral Bound Press Proof books.  Pounds just added our Press Proof Page catalog in PROS.  Now you can create custom, 8x10 books to present proofs from all your portrait sessions, weddings and other events. [read more…]

Pounds Digital Workshops

September 9, 2008

September is Back to School month for professional photographers, too! Pounds is offering educational opportunities to improve your Digital IQ. Our schedule of Pounds Digital Workshops has just been posted. We are covering everything from the basics to building a Press Book. Register today for our free, informative and inspiring workshops.   [Register Now…]

 

Press Books Now Available!

August 4, 2008

New to our line of digital press products, Press Books allow you to showcase your work in unique coffee table books.  Press Books can also be used as alternate to traditional proofs.  [read more…]

 

New Gallery Wrap Size Available

July 21, 2008

Gallery Wraps are now available in a 10x30 size in both 1-inch and 1.5-inch formats.  These can be found in the PROS Gallery Wrap Portraits catalog along with our other sizes ranging from 8x10 to 40x50.  Click for more information on Gallery Wraps.

 

Film Processing Services to End

June 30, 2008

After surveying our remaining customers who still use film processing services, we found that the majority are planning to make the digital transition soon.  Due to the decrease in film-based photographers and the shrinking demand, Pounds Labs will discontinue all film processing services at the end of December 2008.  In addition, we will discontinue our film cut and bag service effective August 1, 2008.  This discontinuation is largely due to dwindling supplies.  For more information on the ending of film services, please read our formal announcement.

 

Standout Mounts

June 1, 2008

Standout Mounts are 1.5-inch thick lightweight boards banded with an attractive textured hard black edge. There are many ways to market this attractive product as offerings for portrait work and as lobby displays for corporate and commercial customers as well.  To read more about Standout Mounts and how they've been working for Kristin Morales of Memorable Moments, click here.

 

Using Adobe Trial Software?

May 30, 2008

During the month of June 2008, certain product trials that are launched for the first time (regardless of when they were installed) will function for only one day instead of 30 days, due to an error in a line of code that counts down the remaining days in a trial. You will not experience this issue if you have launched your trial before June 1, 2008, or do not launch it until July 1 or thereafter.

[KB Article] - [FAQ]

 

New Print Sizes
May 16, 2008

Two new print sizes, 16x24 and 15x30, have been added to PROS and are available today.

 

Current Promotions
April 21, 2008

Discover how you can save a few bucks and pass the savings on to your clients or simply increase your bottom line.

 

Price Reduction

April 4, 2008

Senior and Specialty PRO Wallets 8up units have been reduced in price and are now available as Wallet Specials.

 

New Products

April 4, 2008

ChromaLuxe products have been released and are now available exclusively in PROS. See our April Newsletter for details.

To introduce these new products the pricing is reduced 30 percent through the end of April.

 

Scouting Products

April 4, 2008

We have been informed that our Scouting Trader Cards contain trademarked phrases that we are not legally allowed to use.

These products have been removed from the PROS Catalog and are no longer available. We’re sorry for any inconvenience

this may cause.

 

Last Week to Save BIG

March 24, 2008

The spring season has been off to a great start.  We just wanted to remind you that you have only one week left to save 50 percent off select large prints.  Click here for more information!

 

24x36 Now Available

January 29, 2008

24x36 Prints are now available in PROS in the Machine Print and Layout Tool Catalogs and include all the

Standard Finishing options.

 

BIG Print Special

January 21, 2008

Save 50 percent now through March 31 on select prints size 16x20 through 30x40!  Click here for more information!

 

New eProof Form

December 31, 2007

The new eProof form is available for download from Customer Home.  Please use this new form for submission of any film proofing or scanning services effective January 1, 2008.  By the way, on behalf of the entire Pounds team, we hope you have a safe and happy new year.

 

Houston Service Center Closes

December 27, 2007

If you’re a customer who utilizes our Houston Service Center and you have not received news about the closing, click here.

 

Changes to Film-based Services

December 21, 2007

Just wanted to let you know that if you’re still utilizing our film-based services, you may want to check out our December newsletter as it contains important information regarding to changes of our film-based services effective January 1, 2008.

 

Holiday Schedule

December 19, 2007

The holiday season is already in full swing.  As you continue to make plans, be sure to remember our upcoming work and production schedule and plan accordingly.  If you have any questions regarding the schedule, feel free to send us an e-mail!

 

December 21

Last day of production before Christmas

December 24

Service centers close at Noon

December 25

All facilities closed

December 26-28

Normal business hours

December 31

Production lab and service centers close at Noon

January 1

All facilities closed

January 2

Normal business hours resume

 

‘Tis the Season for Volume Prints

December 4, 2007

This time of year, many of your customers may ask about ordering a large number of prints from the same image so they can include them with their season’s greeting cards.

 

Available only from digital files ordered through PROS, quantities of 50 or more 3.5x5s, 4x5s, 4x6s and 5x5s will be only 17 cents each.  Fifty or more 5x7s will be 25 cents each on lustre paper.  Metallic prices are 21 cents for the smaller prints and 30 cents for the 5x7s. The prices are the same regardless of whether we are asked to color correct the image(s) or not.  These are “print regardless” orders meaning that we will make the best print according to our professional standards and will not accept no-charge remakes for these orders.

 

Look for two new catalogs in PROS called “Volume Printing – E Surface” and “Volume Printing – Metallic.”  There you will find the five print sizes mentioned above.  Services on these prints are limited to texture and coating.  If you want print matching or approval prints, please use the Machine Print catalog in PROS.

 

If you have any questions, feel free to send our customer service department an e-mail!

 

 

Banners – A new way to promote your business.

November 23, 2007

Looking for a new way to promote your business at trade shows or when you travel to schools to for your next photo shoot? Considering on redecorating your studio’s reception area? If you answered yes to any of these questions, then we encourage you to take a look at our Banners.  These bright and vibrant promotional tools are a great way to achieve your marketing communication goals.  [more…]

 

Closed for Thanksgiving

November 21, 2007

Just a friendly reminder that our production lab and all service centers will be closed on Thursday, November 22 in observance of Thanksgiving Day.  Normal business hours will resume on Friday, November 23.  Thanks and have a great holiday.

 

Marketing Aids for Seniors

October 20, 2007

Increase portrait sales with your senior market by using our Senior Graphics Samples Collection.  Composed of just three books, this collection features each of our senior graphics products. [more…]

 

November Workshops

October 20, 2007

We are offering a wealth of workshops in November in the Dallas, Fort Worth and Austin areas.  Be sure to register soon as these workshops tend to fill up fast.  Registration begins on October 23.  [more…]

 

Finishing Sample Books

October 12, 2007

The Finishing Sample Book is our new marketing aid tool designed to help you sell more finishing options to your clients.  Composed of over 20 pages of real samples, this book is a great tool to help support your bottom line.  [more…]

 

Gallery Wraps

October 10, 2007

Looking for a unique product to offer your clients this quarter? Take a look at our Gallery Wraps.  This unique product offers a contemporary alternative for wall portraits.  [more…]

 

Now Available!

September 29, 2007

Our brand new Products & Services Catalog is now available.  You can download the electronic version by logging into Customer Home and clicking on the “Products & Services Catalog” button.  If you prefer to have a print version, you can request that one be sent to you by filling out this form.

 

Greeting Card Sample Books & Promo Kits

September 29, 2007

Increase holiday sales with our Greeting Card Sample Books and Promo Kits. Click here for more information and/or to order these excellent marketing tools.

 

Shipping Courier Questionnaire

September 20, 2007

As you may know, Pounds uses DHL as its shipping courier of choice.  We have recently been exploring other couriers to replace or make available in addition to DHL.  If you utilize our shipping service, please take a minute to fill out our questionnaire.  Your feedback is important to us and we want to know what you think.

 

New Products & Services Catalog

September 20, 2007

It’s true—our new Products & Services Catalog is ready for your viewing pleasure.  Well, sort of.  The electronic version will be posted online (inside Customer Home) within the next week.  The print version will available around October 1.  If you would like for us to send you a print version, click here to order a copy!

 

Closed for Labor Day

August 31, 2007

The production lab and all service centers will be closed on Monday, September 3 in observance of Labor Day.  Normal operating hours will resume on Tuesday, September 4.

 

August Workshops

August 13, 2007

Many photographers and studios are taking a breather the next few weeks as they prepare for an exhausting season in the fall.  Due to the vacations many of you are taking, we have decided to postpone our workshops this month.  Our exciting and informational workshops will resume again in September.  Check back soon for dates and registration information.  Thanks and remember to use sunscreen!

 

Upcoming Education Programs

July 6, 2007

We have a bunch of educational seminars and workshops lined up for you this month.  Discover more about these programs by visiting our Digital Education section.  [more]

 

Summer Sale

June 26, 2007

Studies indicate that consumers are more likely to make a purchase when they can see and feel a sample prior.  Increase your sales by building your product portfolio and sample display.  With our Summer Sale, going on now through July 31, you can save 50 percent off products and finishing services from select PROS catalogs.  [details]

 

Kerrville Group Portrait

June 26, 2007

If you had the opportunity to attend this year’s Kerrville Summer Seminar, make sure you order your free 8x10 group portrait today!  This is a limited time offer, so don’t miss out.  [details]

 

Two Weeks Remaining!

June 15, 2007

Just a reminder that our second quarter promotions will be ending on June 29th! Don’t miss out on these specials.  [details]

 

June Workshops

June 5, 2007

It’s June and we’re starting to feel it as it gets warmer outside.  Cool off and freshen up with one of our digital education programs at our Dallas and Fort Worth Service Centers! Yes, air conditioning is included.  J  [details]

 

Memorial Day

May 24, 2007

We just wanted to remind you that all Service Centers and Production Lab will be closed this coming Monday, May 28th in observance of Memorial Day.  Feel free to give a friendly customer service representative a call should you have any questions.

 

E-Commerce with No Commission

May 18, 2007

After the sales commission has been deducted, does it feel like the shopping cart on your e-commerce site might as well have been empty? The Pounds Automated Sales System lets you keep more of your money.  With PASS, you pay a low monthly fee plus one cent per image per month.  Best of all, there's no commission!  [learn more]

 

Eye-One Display 2

May 11, 2007

Monitors play a critical role in our field of work and in today’s digital world.  Know and trust what you see by calibrating your CRT, LCD or laptop monitors.  The Eye-One Display 2 is an excellent tool to calibrate and profile monitors of all kinds quickly and easily! Find out more about the Eye-One Display 2 and order yours today!  [details]

 

Common Issues with Orders

May 2, 2007

Our team of professionals strives each day to make sure each order that leaves our production lab is complete and contains the highest quality products you have come to expect from us.  Problems do, however, arise as with any mass production process.  Find out how to make sure your next order is the way you intended.  [details]

 

Supporting Embedded Profiles

May 2, 2007

Beginning on Monday, May 7th, internal workflows will be adjusted to use the embedded profiles as the input color space for your images.  If an image doesn’t have an embedded profile, we will continue to assume that the image is in sRGB.  Read our special announcement for details.  [details]

 

Second Quarter Promotions

April 5, 2007

We just wanted to remind you about our two great promotions going on now through June 29th! This quarter we are offering Gallery Wraps at a 25 percent discount.  Our Annual Wallet Special also has returned offering you up to 20 percent off book price.  We encourage you to take advantage of these offers before it’s too late.  [details]

 

Telephone Tracking System Glitch
March 22, 2007

We moved our Telephone Tracking system this past weekend and have been unable to get it back on-line.  We apologize for the inconvenience. Order tracking is still available on the web site through Customer Home.  We hope to have the telephone system back on-line sometime this week.

 

Palette Knife Texture No Longer Available
February 22, 2007

We’re making room at our production facility for new products and services.  To expand for new equipment capable of providing texture to larger prints, we’re discontinuing the palette knife texture service.  We apologize for any inconveniences this may cause.

 

Competition Print Submission via PROS
January 26, 2007

Now you can submit your competition images to us via PROS!  Simply select the “Competition Print” catalog in PROS, click on the service level tab and print size you desire, add your image to the order, and submit the order.  Print instructions may be added via the “options” button or the “special instructions” section.  If necessary, our Competition Print Consultant will contact you to discuss your digital printing needs in order to produce the optimum finished competition print. Options include Metallic or F Surface paper. Clear Coating and Competition Art Board Mount are included.

 

Banner Prints in PROS
January 26, 2007

If you missed this in the last Newsletter – here’s a reminder! The Banner product should be live in PROS this weekend.  These 24x80 inch banners are printed on a bright white, water resistant satin cloth fabric and can be ordered through the Banner Print catalog in PROS. Stands may also be ordered with or without banner assembly.  This is a great product to market your business by creating displays in your reception area, at bridal shows, and other events.  You can also help your customers promote their businesses with point-of-purchase displays and outdoor event displays, as well as introduce new end consumer products such as full length bridal portraits and senior banners. 

 

These banners should be designed in Photoshop using a 24x80 footprint.  Be sure to leave about 2 ½ inches on each end to be free of any critical image area to allow for stand assembly. We suggest a 150 dpi setting, then flatten and save as a jpeg in srgb color space.  Then you can drop the image into the PROS template, select stand options, and submit the order.  Please note that we do not color correct these jobs, since these files are almost always combinations of several images, fonts, and graphics.

If you would like some banner design pointers, Suzette Allen, (CPP, Cr. Photog.) has an informative article about these banners on the ShootSmarter Web site.  By the way, registration on the ShootSmarter site is free!

 

Sport Poster inspired 8x10’s and new Mouse pad designs
January 19, 2007

We have added 8x10 composite print designs to PROS that complement our Sport Poster collection and allow for the same options and similar appearance.  They can be found in the Pic A Pac catalog under the 8x10 Specialty Composite section.  These 8x10 composite designs have also been added to the Machine and Package Prints catalog within Specialty Graphic Products containing the 8x10 Specialty Composites section.

 

New design options have been added to our Novelty Item Mouse pad collection in PROS.  One new design allows various text, vignette, colorization, and text background border options.  Nine additional mouse pad designs complement our Sport Poster collection and allow for the same options and similar appearance.  These are available in the Pic A Pac catalog within Novelty Products containing the Novelty Mouse pad section.

 

Spring Greeting Card Graphics

January 12, 2007

We have recently added several new Valentine and Easter designs to our Designer Greeting Cards collection.  With St. Valentine’s Day and Easter just around the corner, now is the time to push these products!  Preview the new designs now!

 

First Quarter Promotions
January 3, 2007

Just a reminder about our Big Print Special and Huffnagel Display promotions going on now through March 30th! For more information regarding these promotions, click here!

 

Holiday Hours
December 20, 2006

Just a reminder that the Service Centers and the Lab will close at 11am Friday Dec. 22 and reopen Tues. Dec. 26.

 

Date Change on Sports Graphics
December 15, 2006

On January 2, 2007 the year on all sports graphic products changes from ’06 to ’07.

This is a fairly large undertaking and, once done, can not be reversed. Orders that are printed January 2

or later will be ‘07. We are not able to “switch” the date back to ‘06 on individual orders or products.

 

Reduced pricing on Greeting Cards and Volume Prints
December 2, 2006

Check our December Newsletter for new lower prices on Greeting Cards and Volume Prints.

 

New Print Sizes Added!
November 21, 2006

The following print sizes are now available via PROS (in the Layout Tool Catalog) and via LabPrints:

6x8    6x9    8x12    9x12    10x15    12x16    13x20    15x20

 

Entering Greeting Card Text in PROS
November 10, 2006

We’ve seen a number of  Greeting Card orders come through where customers have attempted to center justify

text on Greeting cards by placing spaces in front of the text. Since all personalized text on these products is

center justified in the layout – this presents some problems.

Please call before placing orders if you are unsure of the text requirements.

 

New Press Printed Cards!
October 26, 2006

Pounds 4 Sided Press Cards are now available via PROS.  You now have the option to order 4 sided press cards via our standard PROS “Press Product” catalog or you can utilize layout tool functionality via the PROS “Layout Tool Press Cards” catalog.

 

Horizontal Posters added to PROS
October 26, 2006

Our 16x20, 20x24, and 20x30 Sport Posters have been a great hit!  We have recently expanded the product with horizontally formatted layouts to give you even more variation and opportunity.  Check out the "Poster" tab in the PROS Pic A Pac catalog.

 

Add overlay text to every portrait in your event order in one swoop!
Oct 11, 2006

Are you shooting sports, dances or proms, or other events that require the same overlay for every image?  Here’s the answer to giving your customer added value by easily placing a text overlay on every photo.  Two new catalogs have been created that will allow you to apply up to three lines of the same text on every portrait in the order.  Each catalog is set up to handle specific image orientation, either horizontal images or vertical images.  You also have the option to select text color, font, and style.  Furthermore, you have the ability to apply specific text lines to specific images that will override the order text entry.  Check out the new “All PAP Unit Text Overlay-Horizontal Images” and “All PAP Unit Text Overlay-Vertical Images” catalogs in PROS.

 

E-mail Confirmation Glitch
September 22, 2006

A glitch in our email server has prevented confirmations from being sent when new orders are placed via PROS.

The glitch has been resolved and confirmations are now being sent.

 

Greeting Card Sample Books & Promo Kits

September 14, 2006

We’ve made it easier for you to order your Greeting Card Sample Books & Promo Kits! Click here for more information and/or to order these excellent marketing tools, today!

 

Greeting Card Info and Pricing
August 26, 2006

Greeting Card Kits are now available. These kits include information and pricing on all Greeting Cards

and Holiday products including our new Holiday Magnets. Kits are free on request by emailing:

xmasinfo@poundslabs.com or calling Customer Service.

Our Greeting Card Sample Book sales tool has been updated for 2006 and includes a sample of the new Magnet.

Sample Books are $5.00.

McAfee Security Prevents PROS Transmissions
August 25, 2006

Recent updates to McAfee Security products have created some problems for customers who send orders to Pounds using the Pounds Remote Ordering System.  [details…]

 

PROS Trader Card Price Reduction!!
August 1, 2006

Effective for orders received Aug 2, our Trader Card prices will be reduced by $1.00 per 12 for cards

Submitted via PROS.

 

Gallery Wraps Coming
July 21, 2006

We are in the process of final testing on the new Gallery Wrap product.

Wraps will be available in sizes from 8x10 through 40x50 including the popular square sizes.

Watch for release date in the next two weeks!

 

16x20 NOW AVAILABLE in PROS PAP Catalog
July 21, 2006

16x20 prints may now be ordered as part of a PAP order via PROS.

Flush Mount, Gator Foam Mount and Luster Coating options also available.

 

New Novelty Products live in PROS
June 22, 2006

Our new line of Novelty products are now available exclusively via PROS inside the PAP catalog.

Check ‘em out here.

 

SENIOR GRAPHICS YEAR CHANGE
June 22, 2006

The year on our Senior Graphic products will change from 2006 to 2007 June 30 PM. 2006 Graphics will not be available

July 1. We suggest, for those late ’06 Seniors, that you use our Generic Graphic products and add the year in one of

the text fields.

 

Flush Mount Albums Now Available!
June 20, 2006

Designer Collection Albums in sizes 4x5, 5x5, 5.5x7, 8x10, 10x10 and 11x14 are now available exclusively in PROS.

For information and pricing login to Customer Home and go to Document Downloads.

 

New Money Envelope Format
June 6, 2006

We changed the format of our Sports and Events Money Envelopes effective with orders produced today.

You’ll find the new format much more user friendly! The new envelope is a one up instead of the old 2 up, so no more

time spent tearing them apart. The new envelope is printed on our BizHub and the text and the graphics look much nicer.

If you have a design on file that we print from, some minor modifications will be needed for the new envelope.

 

Say Adios to Mikey
June 2, 2006
In the past couple of years Mike Oakley has passed on his wealth of knowledge to virtually thousands of photographers.

The training he’s done has been invaluable not only to our customer (and some that aren’t…yet) but also to the Lab.

Mike is now taking that knowledge and putting it to use in the real world.

Please wish him good luck as he takes off the Training hat and switched to the Photographer hat.

Mike’s last day in the lab will be June 9th.

 

New PROS Products
June 2, 2006
As of this afternoon Memory Mate print products have been added to the PAP Catalog in Pros.

The following prints are now available:

1 5x7

1 3x5/4x5

2 Wallets

Packages may be created using these new print options and may also include the standard PAP print units.

 

Novelty Items June 20

June 2, 2006

Sublimation products (printed directly onto the Item) will be available June 20 in your Pros PAP catalog.

Mouse Pads – Ceramic Mugs – Two Sided Key Chains and Bag Tags – Puzzles

Watch the blog in the next week for a web link to see the products.

Graduations
May 3, 2006
Don’t forget to offer Graduation cards to those last minute Seniors (and all those you’ve already photographed!).

We have 4 different 4x8 Slimline Graduation Cards and 11 Thank You/Announcement Cards.

These products can be ordered on Metallic paper.

 

New Magnets
May 3, 2006
Our new Magnet product (another PROS exclusive) will be released later this week.

This is a 4up print with a magnetic back, die cut with rounded corners.

Order these magnets as standard Wallets, Save A Date, Senior or Trader Card. (all of our Trader Card graphics available)

These can be ordered alone or added to a PAP job.

 

Fort Worth Service Center Move
April 27, 2006
Cheryl and Michael will be moving into their new location Friday April 28. The Service Center will be closed that day.

They will reopen May 1 at the new location:

3603 West 7th Street

Fort Worth, TX  76107

(817) 336-1191

Stay tuned for an invitation to the open house.

 

Another Gotcha
April 20, 2006
Several of the products in PROS allow you to select a background color AND add text. We default the text color to black.

If you select black as the background color and don’t select a text color ….you get black text on a black background.

The text is there, it’s just very hard to read.

 

While I’m on the Gotcha subject
April 20, 2006
Customers that utilize our Quik Ship program for incoming orders:

Failure to add a weight or select the proper service on your airbill will incur a shipping surcharge -

Requesting insurance or marking a “value” on the airbill will incur a surcharge –

Using blank airbills without our account number in the proper space will….you guessed it….incur a surcharge.

To avoid these pesky surcharges please make sure your airbills are properly completed.

We have some handy instructions ….go to downloadable forms in Customer Home on the web site.

 

Spray Metallic Paper?
April 14, 2006
We’ve seen a number of orders requesting Metallic Paper AND Spray. Spraying Metallic pretty much kills the effect of

the paper. We think you’re just selecting the Spray option out of habit and try and catch these requests before the

prints get sprayed. Most customers, when called to verify the request, select to remove the spray service.

Since Spray is a print level service and Metallic Paper is an order level service we can’t remove the option.

If you really want your Metallic prints sprayed please add “ OK to spray” in special instructions.

 

Notes from Customer Service
April 13, 2006
The folks in Customer Service have asked me to pass on some recurring order issues.

  • Check PROS orders in Review Order – before pressing the send button
  • When ordering a Retouch CD, select that option for one image only
  • Verify Image Orientation has been set correctly when adding text ( see our April Newsletter for more info)

 

You STILL have time
April 12, 2006
There are still seats left for Jim Tweedie in Shreveport May 1.

Who is Jim Tweedie and why should I drive to Shreveport to see him?

Check out Shootsmarter.com (http://www.shootsmarter.com). Register with your email address and see what a wealth of

information they make available. Go to their Seminar page and look for a Tweedie seminar. Check out the price.

Jim gets $950 for four days and fills every seat. We have him for a full day at $40!! This day long session is primarily geared

to Portraits and Weddings, but anyone shooting digital or thinking about shooting digital will gain from a day with Jim.

 

Samples in PROS
April 12, 2006
Lots of interest in our PROS Samples promotion. Please read the fine print before submitting Sample Orders.

For more information check out our April newsletter.

 

8 bit vs. 16 bit
April 12, 2006
8 bit good – 16 bit bad.

Our automated systems balk at files saved as 16 bit per channel. Save yourself some time and verify you are saving your

files as 8 bit.

 

Did you know?
April 7, 2006
Proof Pages in PROS are set to default to NO IMAGE ID. To show file names the check box on the Review Screen must be

checked and a Text Color option selected. We are looking at possibly changing the default. For now make sure to check that

box to show file names.

 

Film Sales
April 7, 2006
As Digital capture overtakes and surpasses film capture we’re finding it harder to plan inventory of film for customer sales.

If you count on us for film supplies please check availability BEFORE you run out of film.

 

Big Print Special Extended by Accident
March 31, 2006
We forgot to change the prices on Big Prints at noon today….our goof – your gain! The Big Print Special lasted until 5:30 pm

for electronically submitted orders.

 

Poster Prints
March 31, 2006
Update on the new product mentioned last week. We’ve added a 20x24.

This new product should be available in PROS early this evening.

 

Next Day Proms?
March 31, 2006
I mentioned in an earlier post that Next Day Proms would be included in our 2nd Quarter promotions.

Looks like my plans and the actual 2nd Quarter Promotion flyer going out with statements tomorrow weren’t on the same page.

The Next Day Prom can still happen….if you express an interest.

Since the only place it’s been mentioned so far is this blog, the only people that know about it are the folks that read the blog.

If a next day guarantee on proms and dances interests you…drop me a line at johnt@poundslabs.com

The fine print on the guarantee (gotta be some) – In by Noon out the next day -  Digital only – Pros submission – custom WB and proper exposure - prints and graphics only – specialty items will add time ( buttons, magnets, cut outs).

Ask…and we’ll make it happen!

 

Metallic Paper
March 29, 2006
Just a reminder – Metallic paper is only an option for digital orders submitted via PROS.

 

Big Print Special
March 27, 2006
The 50% Discount on 16x20 and larger will end March 31.

Don’t miss out …..orders received after 10 am Friday via our Service Centers or after Noon electronically

will be priced at regular prices.

 

New Stuff
March 24, 2006
Poster Prints – 16 x 20 and 20 x 30 Pro Digital Posters will be available the week of March 27.

Our new Poster Prints will be available via PROS. These are multi-image composite prints with up to 4 images plus a background

image. Selectable tint to the background and selectable border and text colors.

Coming Soon
March 24, 2006
Mouse Pads – Ceramic Mugs – 2 sided Key Chains - Puzzles  - Bag Tags

What is a PAP
March 24, 2006
We’re seeing quite a few orders come through PROS where the subject matter does not qualify for the PAP Service.

PAP orders are limited to “….an event consisting of posed subjects on the same background with lighting, exposure, and

camera to subject distance the same for all images”.

Weddings, parties, candids, etc. should be submitted as Machine or Package Prints.

Orders submitted that do not meet the criteria for the PAP Service will be changed to Package Print.

 

2nd Quarter Promotions
March 24, 2006

Our April Newsletter will detail promotions for the 2nd Quarter.

Here’s an advanced heads up –

Wallets Specials – Reduced pricing for 24 – 48 – 96 wallets including free die cut.

Discounted Sample Prints from several Pros Catalogs.

Next Day Prom – Guaranteed next day turnaround on Proms and Dances ordered through Pros!

If you aren’t receiving the Pounds Newsletter sign up now!

Tweedie in Shreveport May 1
March 24, 2006

Jim will present his Digital Wedding Essentials all day seminar in Shreveport on May 1.

Don’t miss this one – you can’t get more information for 40 bucks anywhere else.

And the casinos are right around the corner.