Sometimes information cannot wait until our next issue of Pounds News, our monthly newsletter. We're trying to make it easier for customers to have a central location to check for the latest information from Pounds. As a result, we have created this blog to keep you up-to-date with the absolute latest at Pounds Labs.
Be sure to
check back often to discover the latest news items, product releases, tip and
tricks, problems, and everything else that could affect you. Of course,
if you have any questions, feel free to call, e-mail, or stop by. We'll be glad to
Pounds Community News
Coming Soon: Lay Flat Books
Studio Sample Promos
New Shipping Policies
New Products from Pounds
Flush Mount Albums from Pounds & Forbeyon
New Novelty Products
Big Print Special
Pounds Holiday Closure
Pounds Holiday Shipping Schedule
Pounds Holiday Schedule
Press Book Holiday Deadline
A Special Note Regarding UPS
Folded Business Cards
WPPI Album Competition
Why I am a Pounds Customer
Imaging USA Drawing
Funpacks on Display
Holiday Product Samples
PROS Specialty Graphics
Reminder About Ordering Press Books
Creative Lighting with Kelly Moore
SWPPA Trade Show
Pounds Emergency Response to Hurricane Ike
Spiral Bound Press Proof Books
Pounds Digital Workshops
September 9, 2008
September is Back to School month for professional photographers, too! Pounds is offering educational opportunities to improve your Digital IQ. Our schedule of Pounds Digital Workshops has just been posted. We are covering everything from the basics to building a Press Book. Register today for our free, informative and inspiring workshops. [Register Now…]
Press Books Now Available!
August 4, 2008
New to our line of digital press products, Press Books allow you to showcase your work in unique coffee table books. Press Books can also be used as alternate to traditional proofs. [read more…]
New Gallery Wrap Size Available
July 21, 2008
Gallery Wraps are now available in a 10x30 size in both 1-inch and 1.5-inch formats. These can be found in the PROS Gallery Wrap Portraits catalog along with our other sizes ranging from 8x10 to 40x50. Click for more information on Gallery Wraps.
Film Processing Services to End
June 30, 2008
After surveying our remaining customers who still use film processing services, we found that the majority are planning to make the digital transition soon. Due to the decrease in film-based photographers and the shrinking demand, Pounds Labs will discontinue all film processing services at the end of December 2008. In addition, we will discontinue our film cut and bag service effective August 1, 2008. This discontinuation is largely due to dwindling supplies. For more information on the ending of film services, please read our formal announcement.
June 1, 2008
Standout Mounts are 1.5-inch thick lightweight boards banded with an attractive textured hard black edge. There are many ways to market this attractive product as offerings for portrait work and as lobby displays for corporate and commercial customers as well. To read more about Standout Mounts and how they've been working for Kristin Morales of Memorable Moments, click here.
Using Adobe Trial Software?
May 30, 2008
During the month of June 2008, certain product trials that are launched for the first time (regardless of when they were installed) will function for only one day instead of 30 days, due to an error in a line of code that counts down the remaining days in a trial. You will not experience this issue if you have launched your trial before June 1, 2008, or do not launch it until July 1 or thereafter.
New Print Sizes
Two new print sizes, 16x24 and 15x30, have been added to PROS and are available today.
Discover how you can save a few bucks and pass the savings on to your clients or simply increase your bottom line.
April 4, 2008
Senior and Specialty PRO Wallets 8up units have been reduced in price and are now available as Wallet Specials.
April 4, 2008
ChromaLuxe products have been released and are now available exclusively in PROS. See our April Newsletter for details.
To introduce these new products the pricing is reduced 30 percent through the end of April.
April 4, 2008
We have been informed that our Scouting Trader Cards contain trademarked phrases that we are not legally allowed to use.
These products have been removed from the PROS Catalog and are no longer available. We’re sorry for any inconvenience
this may cause.
Last Week to Save BIG
March 24, 2008
The spring season has been off to a great start. We just wanted to remind you that you have only one week left to save 50 percent off select large prints. Click here for more information!
24x36 Now Available
January 29, 2008
24x36 Prints are now available in PROS in the Machine Print and Layout Tool Catalogs and include all the
Standard Finishing options.
BIG Print Special
January 21, 2008
Save 50 percent now through March 31 on select prints size 16x20 through 30x40! Click here for more information!
New eProof Form
December 31, 2007
The new eProof form is available for download from Customer Home. Please use this new form for submission of any film proofing or scanning services effective January 1, 2008. By the way, on behalf of the entire Pounds team, we hope you have a safe and happy new year.
December 27, 2007
you’re a customer who utilizes our
Changes to Film-based Services
December 21, 2007
Just wanted to let you know that if you’re still utilizing our film-based services, you may want to check out our December newsletter as it contains important information regarding to changes of our film-based services effective January 1, 2008.
December 19, 2007
The holiday season is already in full swing. As you continue to make plans, be sure to remember our upcoming work and production schedule and plan accordingly. If you have any questions regarding the schedule, feel free to send us an e-mail!
‘Tis the Season for Volume Prints
December 4, 2007
This time of year, many of your customers may ask about ordering a large number of prints from the same image so they can include them with their season’s greeting cards.
Available only from digital files ordered through PROS, quantities of 50 or more 3.5x5s, 4x5s, 4x6s and 5x5s will be only 17 cents each. Fifty or more 5x7s will be 25 cents each on lustre paper. Metallic prices are 21 cents for the smaller prints and 30 cents for the 5x7s. The prices are the same regardless of whether we are asked to color correct the image(s) or not. These are “print regardless” orders meaning that we will make the best print according to our professional standards and will not accept no-charge remakes for these orders.
Look for two new catalogs in PROS called “Volume Printing – E Surface” and “Volume Printing – Metallic.” There you will find the five print sizes mentioned above. Services on these prints are limited to texture and coating. If you want print matching or approval prints, please use the Machine Print catalog in PROS.
If you have any questions, feel free to send our customer service department an e-mail!
Banners – A new way to promote your business.
November 23, 2007
Looking for a new way to promote your business at trade shows or when you travel to schools to for your next photo shoot? Considering on redecorating your studio’s reception area? If you answered yes to any of these questions, then we encourage you to take a look at our Banners. These bright and vibrant promotional tools are a great way to achieve your marketing communication goals. [more…]
Closed for Thanksgiving
November 21, 2007
Just a friendly reminder that our production lab and all service centers will be closed on Thursday, November 22 in observance of Thanksgiving Day. Normal business hours will resume on Friday, November 23. Thanks and have a great holiday.
Marketing Aids for Seniors
October 20, 2007
Increase portrait sales with your senior market by using our Senior Graphics Samples Collection. Composed of just three books, this collection features each of our senior graphics products. [more…]
October 20, 2007
We are offering a wealth of
workshops in November in the
Finishing Sample Books
October 12, 2007
The Finishing Sample Book is our new marketing aid tool designed to help you sell more finishing options to your clients. Composed of over 20 pages of real samples, this book is a great tool to help support your bottom line. [more…]
October 10, 2007
Looking for a unique product to offer your clients this quarter? Take a look at our Gallery Wraps. This unique product offers a contemporary alternative for wall portraits. [more…]
September 29, 2007
Our brand new Products & Services Catalog is now available. You can download the electronic version by logging into Customer Home and clicking on the “Products & Services Catalog” button. If you prefer to have a print version, you can request that one be sent to you by filling out this form.
Greeting Card Sample Books & Promo Kits
September 29, 2007
Increase holiday sales with our Greeting Card Sample Books and Promo Kits. Click here for more information and/or to order these excellent marketing tools.
Shipping Courier Questionnaire
September 20, 2007
As you may know, Pounds uses
DHL as its shipping courier of choice.
We have recently been exploring other couriers to replace or make
available in addition to DHL. If you
utilize our shipping service, please take a minute to fill out our questionnaire. Your fee
New Products & Services Catalog
September 20, 2007
It’s true—our new Products & Services Catalog is ready for your viewing pleasure. Well, sort of. The electronic version will be posted online (inside Customer Home) within the next week. The print version will available around October 1. If you would like for us to send you a print version, click here to order a copy!
Closed for Labor Day
August 31, 2007
The production lab and all service centers will be closed on Monday, September 3 in observance of Labor Day. Normal operating hours will resume on Tuesday, September 4.
August 13, 2007
Many photographers and studios are taking a breather the next few weeks as they prepare for an exhausting season in the fall. Due to the vacations many of you are taking, we have decided to postpone our workshops this month. Our exciting and informational workshops will resume again in September. Check back soon for dates and registration information. Thanks and remember to use sunscreen!
Upcoming Education Programs
July 6, 2007
We have a bunch of educational seminars and workshops lined up for you this month. Discover more about these programs by visiting our Digital Education section. [more]
June 26, 2007
Studies indicate that consumers are more likely to make a purchase when they can see and feel a sample prior. Increase your sales by building your product portfolio and sample display. With our Summer Sale, going on now through July 31, you can save 50 percent off products and finishing services from select PROS catalogs. [details]
Kerrville Group Portrait
June 26, 2007
If you had the opportunity to attend this year’s Kerrville Summer Seminar, make sure you order your free 8x10 group portrait today! This is a limited time offer, so don’t miss out. [details]
Two Weeks Remaining!
June 15, 2007
Just a reminder that our second quarter promotions will be ending on June 29th! Don’t miss out on these specials. [details]
June 5, 2007
It’s June and we’re starting to
feel it as it gets warmer outside.
Cool off and freshen up with one of our digital education programs at
May 24, 2007
We just wanted to remind you
E-Commerce with No Commission
May 18, 2007
After the sales commission has been deducted, does it feel like the shopping cart on your e-commerce site might as well have been empty? The Pounds Automated Sales System lets you keep more of your money. With PASS, you pay a low monthly fee plus one cent per image per month. Best of all, there's no commission! [learn more]
Eye-One Display 2
May 11, 2007
Monitors play a critical role in our field of work and in today’s digital world. Know and trust what you see by calibrating your CRT, LCD or laptop monitors. The Eye-One Display 2 is an excellent tool to calibrate and profile monitors of all kinds quickly and easily! Find out more about the Eye-One Display 2 and order yours today! [details]
Common Issues with Orders
May 2, 2007
Our team of professionals strives each day to make sure each order that leaves our production lab is complete and contains the highest quality products you have come to expect from us. Problems do, however, arise as with any mass production process. Find out how to make sure your next order is the way you intended. [details]
Supporting Embedded Profiles
May 2, 2007
Beginning on Monday, May 7th, internal workflows will be adjusted to use the embedded profiles as the input color space for your images. If an image doesn’t have an embedded profile, we will continue to assume that the image is in sRGB. Read our special announcement for details. [details]
Second Quarter Promotions
April 5, 2007
We just wanted to remind you about our two great promotions going on now through June 29th! This quarter we are offering Gallery Wraps at a 25 percent discount. Our Annual Wallet Special also has returned offering you up to 20 percent off book price. We encourage you to take advantage of these offers before it’s too late. [details]
Telephone Tracking System Glitch
We moved our Telephone Tracking system this past weekend and have been unable to get it back on-line. We apologize for the inconvenience. Order tracking is still available on the web site through Customer Home. We hope to have the telephone system back on-line sometime this week.
Palette Knife Texture No Longer Available
We’re making room at our production facility for new products and services. To expand for new equipment capable of providing texture to larger prints, we’re discontinuing the palette knife texture service. We apologize for any inconveniences this may cause.
Competition Print Submission via PROS
Now you can submit your competition images to us via PROS! Simply select the “Competition Print” catalog in PROS, click on the service level tab and print size you desire, add your image to the order, and submit the order. Print instructions may be added via the “options” button or the “special instructions” section. If necessary, our Competition Print Consultant will contact you to discuss your digital printing needs in order to produce the optimum finished competition print. Options include Metallic or F Surface paper. Clear Coating and Competition Art Board Mount are included.
Banner Prints in PROS
If you missed this in the last Newsletter – here’s a reminder! The Banner product should be live in PROS this weekend. These 24x80 inch banners are printed on a bright white, water resistant satin cloth fabric and can be ordered through the Banner Print catalog in PROS. Stands may also be ordered with or without banner assembly. This is a great product to market your business by creating displays in your reception area, at bridal shows, and other events. You can also help your customers promote their businesses with point-of-purchase displays and outdoor event displays, as well as introduce new end consumer products such as full length bridal portraits and senior banners.
These banners should be designed in Photoshop using a 24x80 footprint. Be sure to leave about 2 ½ inches on each end to be free of any critical image area to allow for stand assembly. We suggest a 150 dpi setting, then flatten and save as a jpeg in srgb color space. Then you can drop the image into the PROS template, select stand options, and submit the order. Please note that we do not color correct these jobs, since these files are almost always combinations of several images, fonts, and graphics.
If you would like some banner design pointers, Suzette Allen, (CPP, Cr. Photog.) has an informative article about these banners on the ShootSmarter Web site. By the way, registration on the ShootSmarter site is free!
Sport Poster inspired 8x10’s and new Mouse pad designs
We have added 8x10 composite print designs to PROS that complement our Sport Poster collection and allow for the same options and similar appearance. They can be found in the Pic A Pac catalog under the 8x10 Specialty Composite section. These 8x10 composite designs have also been added to the Machine and Package Prints catalog within Specialty Graphic Products containing the 8x10 Specialty Composites section.
New design options have been added to our Novelty Item Mouse pad collection in PROS. One new design allows various text, vignette, colorization, and text background border options. Nine additional mouse pad designs complement our Sport Poster collection and allow for the same options and similar appearance. These are available in the Pic A Pac catalog within Novelty Products containing the Novelty Mouse pad section.
Spring Greeting Card Graphics
January 12, 2007
We have recently added several new Valentine and Easter designs to our Designer Greeting Cards collection. With St. Valentine’s Day and Easter just around the corner, now is the time to push these products! Preview the new designs now!
First Quarter Promotions
Just a reminder about our Big Print Special and Huffnagel Display promotions going on now through March 30th! For more information regarding these promotions, click here!
Just a reminder that the
Date Change on Sports Graphics
On January 2, 2007 the year on all sports graphic products changes from ’06 to ’07.
This is a fairly large undertaking and, once done, can not be reversed. Orders that are printed January 2
or later will be ‘07. We are not able to “switch” the date back to ‘06 on individual orders or products.
Reduced pricing on Greeting Cards and Volume Prints
Check our December Newsletter for new lower prices on Greeting Cards and Volume Prints.
New Print Sizes Added!
The following print sizes are now available via PROS (in the Layout Tool Catalog) and via LabPrints:
6x8 6x9 8x12 9x12 10x15 12x16 13x20 15x20
Entering Greeting Card Text in PROS
We’ve seen a number of Greeting Card orders come through where customers have attempted to center justify
text on Greeting cards by placing spaces in front of the text. Since all personalized text on these products is
center justified in the layout – this presents some problems.
Please call before placing orders if you are unsure of the text requirements.
New Press Printed Cards!
Pounds 4 Sided Press Cards are now available via PROS. You now have the option to order 4 sided press cards via our standard PROS “Press Product” catalog or you can utilize layout tool functionality via the PROS “Layout Tool Press Cards” catalog.
Horizontal Posters added to PROS
Our 16x20, 20x24, and 20x30 Sport Posters have been a great hit! We have recently expanded the product with horizontally formatted layouts to give you even more variation and opportunity. Check out the "Poster" tab in the PROS Pic A Pac catalog.
Add overlay text to every portrait in your event order in one
Are you shooting sports, dances or proms, or other events that require the same overlay for every image? Here’s the answer to giving your customer added value by easily placing a text overlay on every photo. Two new catalogs have been created that will allow you to apply up to three lines of the same text on every portrait in the order. Each catalog is set up to handle specific image orientation, either horizontal images or vertical images. You also have the option to select text color, font, and style. Furthermore, you have the ability to apply specific text lines to specific images that will override the order text entry. Check out the new “All PAP Unit Text Overlay-Horizontal Images” and “All PAP Unit Text Overlay-Vertical Images” catalogs in PROS.
E-mail Confirmation Glitch
A glitch in our email server has prevented confirmations from being sent when new orders are placed via PROS.
The glitch has been resolved and confirmations are now being sent.
Greeting Card Sample Books & Promo Kits
September 14, 2006
We’ve made it easier for you to order your Greeting Card Sample Books & Promo Kits! Click here for more information and/or to order these excellent marketing tools, today!
Greeting Card Info and Pricing
Greeting Card Kits are now available. These kits include information and pricing on all Greeting Cards
email@example.com or calling Customer Service.
Our Greeting Card Sample Book sales tool has been updated for 2006 and includes a sample of the new Magnet.
Books are $5.00.
Recent updates to McAfee Security products have created some problems for customers who send orders to Pounds using the Pounds Remote Ordering System. [details…]
PROS Trader Card Price Reduction!!
Effective for orders received Aug 2, our Trader Card prices will be reduced by $1.00 per 12 for cards
Submitted via PROS.
Gallery Wraps Coming
We are in the process of final testing on the new Gallery Wrap product.
Wraps will be available in sizes from 8x10 through 40x50 including the popular square sizes.
Watch for release date in the next two weeks!
16x20 NOW AVAILABLE in PROS PAP Catalog
16x20 prints may now be ordered as part of a PAP order via PROS.
Flush Mount, Gator Foam Mount and Luster Coating options also available.
New Novelty Products live in PROS
Our new line of Novelty products are now available exclusively via PROS inside the PAP catalog.
Check ‘em out here.
SENIOR GRAPHICS YEAR CHANGE
The year on our Senior Graphic products will change from 2006 to 2007 June 30 PM. 2006 Graphics will not be available
July 1. We suggest, for those late ’06 Seniors, that you use our Generic Graphic products and add the year in one of
the text fields.
Designer Collection Albums in sizes 4x5, 5x5, 5.5x7, 8x10, 10x10 and 11x14 are now available exclusively in PROS.
For information and pricing login to Customer Home and go to Document Downloads.
New Money Envelope Format
We changed the format of our Sports and Events Money Envelopes effective with orders produced today.
You’ll find the new format much more user friendly! The new envelope is a one up instead of the old 2 up, so no more
time spent tearing them apart. The new envelope is printed on our BizHub and the text and the graphics look much nicer.
If you have a design on file that we print from, some minor modifications will be needed for the new envelope.
Say Adios to Mikey
The training he’s done has been invaluable not only to our customer (and some that aren’t…yet) but also to the Lab.
Mike is now taking that knowledge and putting it to use in the real world.
Please wish him good luck as he takes off the Training hat and switched to the Photographer hat.
Mike’s last day in the lab will be June 9th.
New PROS Products
The following prints are now available:
Packages may be created using these new print options and may also include the standard PAP print units.
Novelty Items June 20
June 2, 2006
Sublimation products (printed directly onto the Item) will be available June 20 in your Pros PAP catalog.
Mouse Pads – Ceramic Mugs – Two Sided Key Chains and Bag Tags – Puzzles
the blog in the next week for a web link to see the products.
We have 4 different 4x8 Slimline Graduation Cards and 11 Thank You/Announcement Cards.
These products can be ordered on Metallic paper.
This is a 4up print with a magnetic back, die cut with rounded corners.
Order these magnets as standard Wallets, Save A Date, Senior or Trader Card. (all of our Trader Card graphics available)
These can be ordered alone or added to a PAP job.
They will reopen May 1 at the new location:
Stay tuned for an invitation to the open house.
If you select black as the background color and don’t select a text color ….you get black text on a black background.
The text is there, it’s just very hard to read.
While I’m on the Gotcha subject
Failure to add a weight or select the proper service on your airbill will incur a shipping surcharge -
Requesting insurance or marking a “value” on the airbill will incur a surcharge –
Using blank airbills without our account number in the proper space will….you guessed it….incur a surcharge.
To avoid these pesky surcharges please make sure your airbills are properly completed.
We have some handy instructions ….go to downloadable forms in Customer Home on the web site.
Spray Metallic Paper?
the paper. We think you’re just selecting the Spray option out of habit and try and catch these requests before the
prints get sprayed. Most customers, when called to verify the request, select to remove the spray service.
Since Spray is a print level service and Metallic Paper is an order level service we can’t remove the option.
If you really want your Metallic prints sprayed please add “ OK to spray” in special instructions.
Notes from Customer Service
You STILL have time
is Jim Tweedie and why should I drive to
Check out Shootsmarter.com (http://www.shootsmarter.com). Register with your email address and see what a wealth of
information they make available. Go to their Seminar page and look for a Tweedie seminar. Check out the price.
Jim gets $950 for four days and fills every seat. We have him for a full day at $40!! This day long session is primarily geared
to Portraits and Weddings, but anyone shooting digital or thinking about shooting digital will gain from a day with Jim.
Samples in PROS
For more information check out our April newsletter.
8 bit vs. 16 bit
Our automated systems balk at files saved as 16 bit per channel. Save yourself some time and verify you are saving your
files as 8 bit.
Did you know?
checked and a Text Color option selected. We are looking at possibly changing the default. For now make sure to check that
box to show file names.
If you count on us for film supplies please check availability BEFORE you run out of film.
Big Print Special Extended by Accident
for electronically submitted orders.
This new product should be available in PROS early this evening.
Next Day Proms?
Looks like my plans and the actual 2nd Quarter Promotion flyer going out with statements tomorrow weren’t on the same page.
The Next Day Prom can still happen….if you express an interest.
Since the only place it’s been mentioned so far is this blog, the only people that know about it are the folks that read the blog.
If a next day guarantee on proms and dances interests you…drop me a line at firstname.lastname@example.org
The fine print on the guarantee (gotta be some) – In by Noon out the next day - Digital only – Pros submission – custom WB and proper exposure - prints and graphics only – specialty items will add time ( buttons, magnets, cut outs).
Ask…and we’ll make it happen!
Big Print Special
Don’t miss out …..orders received after 10 am Friday via our Service Centers or after Noon electronically
will be priced at regular prices.
Our new Poster Prints will be available via PROS. These are multi-image composite prints with up to 4 images plus a background
image. Selectable tint to the background and selectable border and text colors.
What is a PAP
PAP orders are limited to “….an event consisting of posed subjects on the same background with lighting, exposure, and
camera to subject distance the same for all images”.
Weddings, parties, candids, etc. should be submitted as Machine or Package Prints.
Orders submitted that do not meet the criteria for the PAP Service will be changed to Package Print.
2nd Quarter Promotions
Our April Newsletter will detail promotions for the 2nd Quarter.
Here’s an advanced heads up –
Wallets Specials – Reduced pricing for 24 – 48 – 96 wallets including free die cut.
Discounted Sample Prints from several Pros Catalogs.
Next Day Prom – Guaranteed next day turnaround on Proms and Dances ordered through Pros!
you aren’t receiving the Pounds Newsletter sign up now!
will present his Digital Wedding Essentials all day seminar in
Don’t miss this one – you can’t get more information for 40 bucks anywhere else.
And the casinos are right around the corner.