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We want to hear from you!

Production Lab Corporate Office
Phone (800) 350-5671
Location 901 Regal Row
Dallas, TX 75247
Mailing P.O. Box 560308
Dallas, TX 75356-9874
Fax (214) 688-1429
Phone (888) 638-0330
Location 7801 North Lamar, Suite D77
Austin, TX 78752
Mailing P.O. Box 141129
Austin, TX 78714-1129
Fax (512) 835-9703


Service Centers

Pounds has three service centers across Texas for your convenience. Select a location below to discover more about each facility and the friendly faces behind the front counter.

Dallas Fort Worth Austin


Automated Order Tracking

Check the status of your order 24 hours a day, seven days a week.

World Wide Web Order Tracking & Account Status - Available from within Customer Home.


Messaging Center

Do you have something to tell us, but you just don't know who to say it to? Send us an e-mail. It's usually the best way of getting in touch with us!

Customer Service Questions regarding the status of an order, the ordering process or general customer service related inquiries.
Technical Support Questions regaring any of our online ordering tools; including: PROS, PASS, PoundsFTP, ProShots, Collages.net, and others.
Web Site Issues

If you cannot locate a particular page, come across a broken link, or have other related Web site questions.

General Comments For new account information or general comments not related to any of the above.